How do I return an item?
Return Policy
Unwashed,
unworn, or defective merchandise may be returned within fourteen days
from the date merchandise was received. Item(s) must be returned in
condition received or merchandise will be returned to sender.
All sales are final on intimate apparel and sale item(s).
Refunds will be credited to original credit card only. Shipping is not refundable.
A direct signature is required for all deliveries. If no one is available to sign, Fed Ex will leave a
"call tag" at the residence for pick up. Customers
are responsible for their availability. Shipping and handling is not
refundable for any "return to sender" packages.
Return shipping charges will only be refunded due to discrepancies and
errors of Rever Clothing. We only refund up to the price of “standard
ground” shipping.
Contact customer service for questions or to obtain return authorization number, please call (702) 253-6081 or email us at service@reverclothing.com.
Customer service operates Monday to Friday from 9am – 5pm PST. Guidelines
A Return Authorization Number (RA Number) must be obtained from customer service to receive a refund. RA number must be
written on the outside of the packaging. If RA number is not visible or
provided, package may get lost or returned back to you. Download return form located below if one was not provided with your delivery. On the packing slip, circle the item(s) being returned. Please indicate reason for return. Pack merchandise securely. If you do
not have the original packing slip, please include the following
information with your return: bill-to name, address and phone number;
ship-to name, address and phone number; order number; reason for return. Send return to following address:
Rever Clothing Returns
107 E. Charleston Blvd., Ste. 101
Las Vegas, NV 89104
DOWNLOAD: RIGHT-CLICK (PC) OR CONTROL-CLICK (MAC)
TO DOWNLOAD A RETURN FORM
All returns are recommended to be sent via a traceable carrier such as
USPS, UPS or FedEx. Rever Clothing is not responsible for your shipment. Returns must be shipped
prepaid. We do not accept C.O.D deliveries.
Returns may take one to two weeks to process and at least one billing
cycle for the credit to appear on your credit card statement.
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